Today’s omni-channel shoppers are ‘digital shoppers’. Every purchase they make is influenced by the digital retail-sphere that they’re exposed to 24/7.
Measuring the lifetime value of every customer to a brand enables us to deliver more effective return on investment by integrating relevant digital strategies and interventions.
These allow us to build consumer equity by creating, nurturing and evolving FMCG brands which optimise their influence across all relevant platforms, ensuring they are the shoppers’ brand of choice – time after time.
All shopper communications on the path to purchase are interconnected.
From laptop to mobile, from store to pack, we join the ‘digital dots’ to reveal the bigger picture, merging the physical and virtual shelves so brands can offer a seamless, more effective, shopping experience.
We take everyone on the brand journey, because if the product isn’t awarded shelf space – in-store or on-screen – then the shopper can’t buy it.
That’s why we always aim to energise the client team, engage the retailer, inspire the shopper and delight the consumer.
It really works for our clients, and it’s why we have long-standing relationships with so many brands – ranging from 12 years with Dr Oetker to over 65 years with P&G.
As experts in digital, design, branding and shopper marketing we optimise touchpoints on the path to purchase for the world’s best-loved brands.